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Delivery
Where we agree to transport the goods to a specified place, we will
deliver, or arrange delivery of, the goods to that place. Except where
otherwise agreed, you will pay for all resulting transportation costs. If no place of delivery is specified, delivery shall take
place at the time when the goods are made available for despatch at our
premises. We can deliver the goods by instalments, and each instalment shall be treated as a separate contract.
Any time stated for delivery is an estimate only. No claim
shall be made by you on account of late shipment, or delivery however
caused. All freight charges shall be at your cost unless otherwise agreed and stated.
Returns and Cancelled orders
Where a faulty product is returned and you have contacted us
within 7 working days of despatch, and the returned product has not
been used or opened or otherwise deemed unsaleable by us you will be
credited in full unless the return is due to an error by us. Freight
charges will not be credited under any circumstances. Faulty goods will be subject to the normal return procedures for the specific brand being returned.
Non-faulty product must be in saleable condition, and will be
subject to a minimum 10% restocking fee. Freight charges will not be
credited under any circumstances. You will be liable for all delivery and insurance charges incurred in respect of returned goods. |
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