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Returns, Refunds and Cancellation Policy

Your item must be in its original unused and in a condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase
How to Return An Item
1. Please email tremainef@nzcds.co.nz to request a refund and we will assign you a tracking #
2. Mail your returned item to:
NZ Ceiling and Drywall Supplies Ltd
Returns Department tracking #
227-229 Thorndon Quay
Wellington
3. Include in your package a signed letter stating the reason for your return and a copy of the original receipt
Return Exceptions
· Some items cannot be returned if they are opened. These include product in pails, bags and factory sealed cartons.
· Merchandise that has been opened, used or altered will not be accepted for return.
Restocking Fee
· All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order
Cancellation Policy
· Prior to shipping, your order can be cancelled at no cost to you. Once your order has shipped a cancelled order will be subject to the same conditions as a returned order. You will incur all freight costs and a restocking fee of 10%.
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